Shipping Details

Please allow 1 business day for handling prior to shipping. Business days are Monday through Friday, excluding holidays.

Free North American Shipping

All North American orders over $60 receive free standard shipping (2-3 days)

*PO boxes exempt from free shipping.

North American Delivery Time

Delivery time depends on the speed of delivery you select when you place an order.  Standard shipping takes 2-5 days to arrive and expedited shipping takes 1-3 days.

International Delivery Time

Orders from outside of North America use UPS expedited shipping ($20-$29) depending on location and take 3-6 days to arrive.  There is also the option to choose DHL express (2-3 day) for $50.

Import Taxes & Duties

There are no additional import fees for orders within North America.

Orders shipped to destinations outside of the United States or Canada may be subject to import taxes and/or duties. As the recipient, you are the importer and must comply with all applicable laws and regulations. Exact import taxes and duties vary, depending on the destination country. Agawa Canyon charges only the merchandise and shipping charges to your credit card. Import taxes and duties are collected by the international carrier upon delivery.

Tracking

You will receive a tracking number via email the morning after you place your order. However it may take a few hours longer for the package to be checked into the carriers tracking system.

Order Status

Check your e-mail. You will receive e-mails keeping you up-to-date about the status of your order.

Contact us. If you still have questions about your order, please contact us via e-mail (info@agawacanyoninc.com) or call our Customer Service Department at 1 833 224 2922.